Return & Refund Policy

At Auvellisse Beauty, we want every customer to have a wonderful skincare experience. Our products are specially prepared on demand, and we take pride in providing quality skincare essentials.

Returns

Because our skincare products are customized and prepared on demand, we generally do not accept returns or exchanges for changes of mind, personal preferences, or products that have been opened or used.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible at lexiriley870@gmail.com.

Please include:

• Your order number

• A description of the issue

• Clear photographs of the product and packaging

We will review your request and work with our fulfillment partner to determine an appropriate resolution, which may include a replacement or refund.

Refunds

If your refund is approved, it will be issued to your original payment method. Please allow additional processing time for your bank or payment provider to complete the refund.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible. Because products are prepared on demand, cancellations cannot be guaranteed once an order has entered processing.

Contact Us

For questions or concerns regarding your order, please email us at lexiriley870@gmail.com.

This policy does not affect any rights you may have under applicable consumer protection laws.